# Zendesk Tickets

### **Setup the App and Administrator account**

Sign up with Zendesk: <https://www.zendesk.com/register/>

### **2. Register OAuth app**

Now you need to add an OAuth application in Admin Center. In Admin Center navigate to: Apps and integrations > Connections > OAuth Clients.

Click Add OAuth client.

<figure><img src="https://4257661311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkpyTqJi517UiwFJJRydZ%2Fuploads%2Fgit-blob-93a9eb3321e85a81644fc76bc8c0f87cd9731af2%2Fzendesk-tickets-2.png?alt=media" alt=""><figcaption><p>OAuth Clients - empty</p></figcaption></figure>

#### Specify client details

<figure><img src="https://4257661311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkpyTqJi517UiwFJJRydZ%2Fuploads%2Fgit-blob-35c03c254d91eb75557d7caffb42eacd064b446f%2Fzendesk-tickets-3.png?alt=media" alt=""><figcaption><p>Specify name, description, company and logo</p></figcaption></figure>

#### Specify identifier and callback urls

<figure><img src="https://4257661311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkpyTqJi517UiwFJJRydZ%2Fuploads%2Fgit-blob-a7ebf929240310f17871920a1bb161fb078bc629%2Fzendesk-tickets-4.png?alt=media" alt=""><figcaption><p>Specify unique client ID and redirect URLs</p></figcaption></figure>

#### Generate client secret

Now save the OAuth client and copy the client ID and secret. You will need them later.

<figure><img src="https://4257661311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkpyTqJi517UiwFJJRydZ%2Fuploads%2Fgit-blob-37295aca2495d2e39806c278ee57e3ea4060b762%2Fzendesk-tickets-5.png?alt=media" alt=""><figcaption><p>Make sure to copy the token</p></figcaption></figure>

Your OAuth client is now ready to be used and looks like this in the list of OAuth clients.

<figure><img src="https://4257661311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkpyTqJi517UiwFJJRydZ%2Fuploads%2Fgit-blob-ac582a215bdf99b5bae46eaa17336dcba36c80d5%2Fzendesk-tickets-6.png?alt=media" alt=""><figcaption><p>Make sure to copy the token</p></figcaption></figure>

#### Set `clientId`, `clientSecret` and `subdomain` into Appmixer Backoffice.

The last step is to configure clientId, clientSecret and subdomain in the Appmixer Backoffice for `appmixer:zendeskTickets` connector.

Note that the `subdomain` is the first part of your Zendesk URL. For example, if your Zendesk URL is `https://mycompany.zendesk.com`, then your subdomain is `mycompany`. In our example, the subdomain is `acme`.

<figure><img src="https://4257661311-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkpyTqJi517UiwFJJRydZ%2Fuploads%2Fgit-blob-02a58b219e30af16dd93d2e847d11c90bea5b8c2%2Fzendesk-tickets-7.png?alt=media" alt=""><figcaption><p>Backoffice Zendesk Tickets connector configuration</p></figcaption></figure>