# Zendesk Tickets

### **Setup the App and Administrator account**

Sign up with Zendesk: <https://www.zendesk.com/register/>

### **2. Register OAuth app**

Now you need to add an OAuth application in Admin Center. In Admin Center navigate to: Apps and integrations > Connections > OAuth Clients.

Click Add OAuth client.

<figure><img src="https://content.gitbook.com/content/cfhstxIZQWZNvWjV2O6F/blobs/HCbFBzCa3HdvX5Pb1a3t/zendesk-tickets-2.png" alt=""><figcaption><p>OAuth Clients - empty</p></figcaption></figure>

#### Specify client details

<figure><img src="https://content.gitbook.com/content/cfhstxIZQWZNvWjV2O6F/blobs/rOlJdkpJIttkpTKHfcMK/zendesk-tickets-3.png" alt=""><figcaption><p>Specify name, description, company and logo</p></figcaption></figure>

#### Specify identifier and callback urls

<figure><img src="https://content.gitbook.com/content/cfhstxIZQWZNvWjV2O6F/blobs/lpntOKQjOo6UDUCh8T82/zendesk-tickets-4.png" alt=""><figcaption><p>Specify unique client ID and redirect URLs</p></figcaption></figure>

#### Generate client secret

Now save the OAuth client and copy the client ID and secret. You will need them later.

<figure><img src="https://content.gitbook.com/content/cfhstxIZQWZNvWjV2O6F/blobs/dB0k7lcoXa9WNelgmi46/zendesk-tickets-5.png" alt=""><figcaption><p>Make sure to copy the token</p></figcaption></figure>

Your OAuth client is now ready to be used and looks like this in the list of OAuth clients.

<figure><img src="https://content.gitbook.com/content/cfhstxIZQWZNvWjV2O6F/blobs/KEsnQzAxV2BM8kYu5qoT/zendesk-tickets-6.png" alt=""><figcaption><p>Make sure to copy the token</p></figcaption></figure>

#### Set `clientId`, `clientSecret` and `subdomain` into Appmixer Backoffice.

The last step is to configure clientId, clientSecret and subdomain in the Appmixer Backoffice for `appmixer:zendeskTickets` connector.

Note that the `subdomain` is the first part of your Zendesk URL. For example, if your Zendesk URL is `https://mycompany.zendesk.com`, then your subdomain is `mycompany`. In our example, the subdomain is `acme`.

<figure><img src="https://content.gitbook.com/content/cfhstxIZQWZNvWjV2O6F/blobs/Z06ji4VI8KrfNmYPke51/zendesk-tickets-7.png" alt=""><figcaption><p>Backoffice Zendesk Tickets connector configuration</p></figcaption></figure>