Zendesk Tickets

Setup the App and Administrator account

Sign up with Zendesk: https://www.zendesk.com/register/

2. Register OAuth app

Now you need to add an OAuth application in Admin Center. In Admin Center navigate to: Apps and integrations > Connections > OAuth Clients.

Click Add OAuth client.

OAuth Clients - empty

Specify client details

Specify name, description, company and logo

Specify identifier and callback urls

Specify unique client ID and redirect URLs

Generate client secret

Now save the OAuth client and copy the client ID and secret. You will need them later.

Make sure to copy the token

Your OAuth client is now ready to be used and looks like this in the list of OAuth clients.

Make sure to copy the token

Set clientId, clientSecret and subdomain into Appmixer Backoffice.

The last step is to configure clientId, clientSecret and subdomain in the Appmixer Backoffice for appmixer:zendeskTickets connector.

Note that the subdomain is the first part of your Zendesk URL. For example, if your Zendesk URL is https://mycompany.zendesk.com, then your subdomain is mycompany. In our example, the subdomain is acme.

Backoffice Zendesk Tickets connector configuration